Shipping Information
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Processing times exclude weekends and major holidays.
Delivery Time
Standard shipping typically takes 5-7 business days from the date of shipment. Actual delivery times may vary based on your location and local postal service delays.
Shipping Costs
Shipping fees are calculated based on the weight of your order and your delivery destination. The exact shipping cost will be displayed during checkout before you complete your purchase.
Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please review the following guidelines:
Eligibility for Returns
Items must be unopened, unused, and in their original packaging to qualify for a return. Returns must be requested within 60 days of the delivery date.
How to Initiate a Return
Contact our customer service team at blank with your order number and reason for return. Our team will provide you with a Return Authorization (RA) number and instructions for shipping the item back. Return shipments must include the RA number on the package. Packages without an RA number may be refused.
Refunds
Once we receive and inspect your returned item (and confirm it meets our return criteria), we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase. Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.
Exceptions
Damages caused by improper use, mishandling, or neglect are not eligible for refunds or exchanges. If you have any questions about our shipping or return policy, please contact us at [email protected] – we’re here to help!